Transforming Guest Experiences Through Seamless Digital Innovation

Vi Business empowers hotels, resorts, travel agencies, and tourism operators to elevate guest experiences by delivering contactless, connected, and personalized services. With robust connectivity and smart communication tools, we help you delight guests at every stage of their journey—from booking to checkout.

Digital Transformation in Tourism and Hospitality with Vi Business
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Vi Business Solutions for Tourism & Hospitality

Toll Free Services

Toll Free Services

Offer 24x7 guest support and booking assistance at no cost to the caller.

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Cloud Telephony

Cloud Telephony

Enable virtual call centers and intelligent call routing for fast, efficient guest service.

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Enterprise WiFi

Enterprise WiFi

Deliver fast, secure, and reliable WiFi across all guest areas and properties.

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Location Tracking

Location Tracking

Monitor fleet movements and guest shuttle services in real-time for safety and operational efficiency.

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Bulk SMS

Bulk SMS

Send instant booking confirmations, promotional offers, and guest notifications at scale.

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insights

  • Toursim & Hospitality

industry overview

46% use device security, while only 20% adopt digital security services.

68% of large firms implement endpoint security.

Toursim

overall DMI

last year

current year

54.9
56.2

pillar-wise performance down

current adoption levels down

customer

51.4
54.9

workspace

57.1
57.3

business

55.3
55.0

current adoption levels

46%

device security

39%

workforce collaboration

37%

customer engagement

Why Choose Vi Business

Delight Guests with Seamless Voice, SMS & IVR Interactions

Delight Guests with Seamless Voice, SMS & IVR Interactions

Automate and personalize communication throughout the guest journey.

Deliver Uninterrupted WiFi Across Properties

Deliver Uninterrupted WiFi Across Properties

Ensure high-speed internet in rooms, lobbies, and outdoor spaces to meet modern guest expectations.

Enhance Guest Safety with Real-Time Location Tracking

Enhance Guest Safety with Real-Time Location Tracking

Track transport and staff to ensure smooth operations and emergency readiness.

Simplify Smart Bookings and Service Requests

Simplify Smart Bookings and Service Requests

Enable guests to make bookings, order services, or raise queries digitally—on their terms.

what our customers have to say...

"Vi Business’ IoT Smart Mobility gave us real-time visibility across 1,100+ villages—enhancing safety, route compliance, and reporting through GPS tracking, GSM connectivity, and geo-fencing. The ReadyForNext assessment further helped us evaluate our digital readiness and identified the right solutions to scale efficiently."

Rupesh Vaish

Dy. General Manager- Information Technology, Dwarikesh Sugar Industries Ltd

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